Yes! We offer Australia-wide postage, as well as pick up from our Sydney showroom.

Yes! We offer NZ hires by request. Please contact us prior to booking for a quote and availability confirmation.

Yes, we allow a generous buffer period between bookings to allow for cleaning, quality checks, preparation and delivery. All orders are dispatched in advance to ensure they arrive in time for the selected hire period.

A prepaid return label and return instructions will be included with your order. Simply lodge the parcel at an Australia Post office before 3pm on the return date.

If your return date falls on a weekend or public holiday, please lodge the parcel on the next business day before 3pm.

At the moment we stock size AU 4-12.

We recommend checking the size guide, garment notes, and measurements provided prior to booking. Unfortunately refunds are not provided for incorrect sizing selections.

Yes, in-store try-ons are available by appointment at our Norwest showroom. You can book here.

If you are unable to visit our Norwest showroom, we also offer postal try-ons. Simply enquire here to arrange this.

For selected styles, a backup size may be available for an additional discounted hire fee.

We offer 3-day and 5-day hire options. The selected hire period refers only to the days you have the garment in your possession.

Simply select your hire dates directly on the product page and complete checkout via our website.

Cancellations made at least 7 days prior to the hire commencement date are eligible for store credit. Refunds are not provided.

Yes, however please ensure it is thoroughly washed off before wearing your dress.

Please note that any staining or damage may incur additional cleaning or repair fees.

No - fashion tape, body glue, or adhesive products must not be used, as they can permanently damage delicate fabrics.

No - professional cleaning is included in your hire.